Terms of Service
Agreement Between SomaGroup.net And All Customers
This document shall serve as an agreement between SomaGroup.net ("we", "us", or "provider") and you as an end-user ("you", "user", or "customer"). This document shall constitute the entire agreement between SomaGroup.net and you and while superseding any other prior agreements, govern your use of all HostRocket services.Activities Subject to Immediate Deactivation. Any Hosting Account that is used for Illegal, Abusive or Unethical Activity may be immediately deactivated by us without warning to you. Any misuse or overuse of the server will result in immediate deactivation of an account. Illegal, Abusive or Unethical Activities include, but are not limited to inclusion of or linking to, pornography, mp3's, obscenity, nudity, violations of privacy, hacking, irc related scripts and programs, non approved server scripts, eggdrops, computer virus, gambling, or promotion of gambling, and any harassing or harmful materials or uses, as determined by us. You agree to indemnify and hold us harmless from any claim resulting from your publications or use of Illegal, Abusive or Unethical materials. Although we will make reasonable efforts to alert you to such activities and allow you an opportunity to cure them within a 12-hour period after discovery, we are not required to give notice before deactivating your use of our services if, in our discretion, your use is or results in Illegal, Abusive or Unethical activities. If a Hosting Account is disabled, the regular monthly fees still apply. Each individual hosting account is allowed 1 main domain name with all additional parked domain names pointing to the main site of the main domain, unless otherwise specified. SomaGropu.net reserves the right to Cancel/Deactivate any account at any time for any reason. There will be no tolerance of any abuse of any of our support methods, which will result in immediate suspension.
Public Nature of Internet. Please understand that all information submitted on the Hosting Account shall be considered publicly accessible. Important and private information should be protected/backed up by you. For example, we are not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider that you may use.
Unsolicited Electronic Mail. You are expressly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. We reserve the right to immediately deactivate your use of our service if we discover such activity. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through this Agreement. Anyone using our services for spamming will be immediately subject to a $250 cleanup/network abuse fee.
SomaGroup.net servers are not to be used for the purpose of hosting scripts or images for data collection or any other purpose to reduce the load on another webhost, or for any other reason. Servers are not to be used for the hosting or serving of file downloads. Any site with traffic or disk usage consisting more than 33% of file downloads (non html traffic) may be suspended. Customers are not permitted to open connections to the server at a rate of more than 3,000,000 connections/month. Customers are not permitted to run scripts on their account with us, to monitor connections and status's of other servers (gaming servers for example). Customers are not permitted to get multiple accounts with SomaGroup.net, for the purpose of getting extra bandwidth only, to avoid bandwidth overage charges. Customers are not permitted to host multiple separate domains (not referring to parked domains) on one account unless this is a feature of they account they have ordered. SomaGroup.net can and will terminate accounts of people using our servers not to host their domain but only scripts.
Server Uptime - While history and experience indicate customers can expect 95.9% uptime, SomaGroup.net makes no guarantees concerning server uptime.
Minimum server specifications are not guaranteed on all machines, however upon request any account will be moved to a server matching our current minimum server specifications.
Service Fees - All payments are due on time, without exception. You understand that recurring service charges or renewals will be billed automatically on, or around the anniversary of the date you established service in accordance with your plan's term. Any failed charges on an invoice are subject to a $1.65 service fee. Accounts with any past due invoices are at risk of suspension and late fees. Any account suspended for more than a 30 day period are terminated without backup.
Cancellation - All cancellations need to be made in writing through our trouble ticket system (http://www.somagroup.net/whmcs/submitticket.php). In the event you cancel your service, you will be charged in full for the entire month in which you canceled your service. Account cancellations for accounts with a negative balance will be passed on to collections, and all services rendered to the party with the negative balance will be terminated, including domain registrations. In the event you have elected to prepay subsequent, additional months' Service Fees, you will be refunded a pro-rated amount for your remaining months service.
Free Hosting - Customers granted free hosting will display either a SomaGroup advertisement or a footer with the words "Hosted Free by SomaGroup" which linkes to the main SomaGroup web-page.
Agreement - SomaGroup.net MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. You assume all risk and liability resulting from the use or functionality of the service, whether used solely or in combination with other goods and/or services. SomaGroup.net neither assumes nor authorizes any person to assume any other liability in connection with the sale or use of the service. SomaGroup.net will not be held liable in any capacity for any service failures including any acts or omissions related to data. In the event of data loss or a service interruption, SomaGroup.net will not be held responsible and will have no liability. The entire agreement shall be governed by the laws of the state of Tennessee and shall remain in full-force until service termination in writing as outlined. If any part of this agreement is found to be unenforceable or invalid in your area, you agree that the arbitrator shall enforce the provisions of this agreement by replacing them with an effective similar, legal provision with the effect intended with the original provision. SomaGroup.net may update this agreement at any time without notice. Binding Arbitration - You agree that any and all disputes or claims against SomaGroup.net or the SomaGroup.net service will be handled by an arbitrator or our hiring and decisions rendered by such arbitrator will be final and binding. In the arbitrator rules in our favor, you will be responsible for any and all costs related to or associated with such arbitration.
SomaGroup.net reserves the right to modify this agreement at any time without notice.
SomaGroup.net (�SomaGroup�) values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected through www.SomaGroup.net (the �website�). This Statement describes how SomaGroup.net collects, uses, shares, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Statement.
SomaGroup.net collects personal information to set up and manage accounts for our ecommerce services and to handle orders of goods and services from SomaGroup.net.
You may need to provide SomaGroup.net with personal information such as:
names; phone numbers; mailing, billing, shipping, and email addresses;
bank account information; credit and debit card information; dates of birth; and identification documents.
SomaGroup.net uses such information for:
website registration; enabling sales and other transactions; processing payments and settlement; sending payouts; handling orders; providing receipts;
providing customer service; providing dispute resolution, chargebacks, refunds, or related issues;
marketing and surveys; sending service update notices;
recovering debt and collections; detecting and preventing fraud; detecting and preventing violations of our legal agreements;
measuring, improving, and customizing our services; and
fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions.
SomaGroup.net may also collect background information and credit checks from third parties to verify your identity; deter, detect, and prevent fraud and illegal activity; make business decisions; and as a part of our legal obligations. SomaGroup.net retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
SomaGroup.net collects information from you to post entries to our community website or forums. Such information may include your email address, Internet Protocol address, user name, date and time of signup, and date and time of posts to the forum.
SomaGroup.net uses this information for the secure and efficient functioning of our website, to provide you with access to our community site, to detect and prevent violations of our legal agreements, and as part of any legal obligations related to our community website.
SomaGroup.net collects information on each transaction conducted through our website. Such information may include the amount of the transaction; the goods purchased; the identity of the supplier, affiliate, and customer; payment type; currency; location; Internet Protocol address; and websites visited.
SomaGroup.net uses such information for refunds, for customer service, for website optimization, or for other administrative or business purposes. SomaGroup.net may share information related to the transactions you conduct through our website with suppliers, affiliates, or customers for the purposes disclosed in this Privacy Statement. SomaGroup.net retains transaction information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
SomaGroup.net also collects information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service centers. SomaGroup.net processes this information to provide customer service, handle complaints or disputes, measure and improve our customer service, detect and prevent fraud, and detect and prevent violations of our legal agreements. SomaGroup.net retains customer service information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
SomaGroup.net collects information related to your use of our website using cookies, web beacons, and log information.
Cookies are small files containing strings of text stored on your computer. SomaGroup.net uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart, provide features related to payment and customer service, and provide other functions.
Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. SomaGroup.net uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.
SomaGroup.net also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. SomaGroup.net retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser�s cookie handling. Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.
SomaGroup.net uses StatCounter, a web analytics service. StatCounter uses cookies and other means to help SomaGroup.net analyze how users use the site. You may find StatCounter's Privacy Policy at http://statcounter.com/privacy.html.
SomaGroup.net uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help SomaGroup.net analyze how users use the site. You may find Google�s Privacy Policy at http://www.google.com/intl/en/privacypolicy.html.
SomaGroup.net uses LuckyOrange, a web analytics service. StatCounter uses cookies and other means to help SomaGroup.net analyze how users use the site. You may find LuckyOrange's Privacy Policy at http://www.luckyorange.com/privacy.php.
We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to SomaGroup.net, in which case we will be unable to provide services to you.
At your request, we will provide you with reasonable access to your personal information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact Information section below. After you request access, we will provide the personal information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your personal information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be accessed or amended, we will tell you the reasons.
SomaGroup.net stores, collects, and otherwise processes information mainly in Columbus, Ohio, U.S.A.
SomaGroup.net combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your personal information during transmission by using Secure Sockets Layer software, which encrypts the information that you provide online at our website. We will use commercially reasonable efforts to protect your information. We will also continue to assess new technology for protecting information and upgrade our information security systems when appropriate.
Further, we permit only authorized SomaGroup.net employees and third parties to access any personal information. If an employee misuses personal information, we may take disciplinary action, up to and including termination of employment. If any third party individual or organization misuses personal information, we will take action, up to and including termination of any agreement between SomaGroup.net and that individual or organization.
SomaGroup.net processes personal information only for the purposes it was originally collected and in accordance with this Privacy Statement. SomaGroup.net takes commercially reasonable steps to ensure that the personal data is relevant, reliable for its intended use, accurate, complete, and current for the purposes for which it is used. SomaGroup.net retains information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
SomaGroup.net does not sell products for purchase by children, but we may sell children's products for purchase by adults. We do not knowingly collect, maintain, or use personal information from children under age 13. If you are under age 13, do not share personal information with us.
When you click on a link on this website that takes you to a website operated by another company, you will be subject to that company�s privacy practices.
We may send you information about our products and services. You may log into the Profile Center and update your Preferences to stop receiving this information. You may also opt out of SomaGroup.net's marketing list or update your information by notifying us at [email protected] at any time.
SomaGroup.net may amend this Privacy Statement on one or more occasions by posting a revised statement on this website or a similar website that replaces this website. SomaGroup.net will amend this Privacy Statement in a manner consistent with the Safe Harbor Principles.
Please contact us with any questions or concerns related to this Privacy Statement by using the address listed in the Contact Information section below. We will investigate and attempt to resolve complaints or disputes regarding personal information in accordance with this Privacy Statement. For complaints that have not been satisfactorily addressed, you may use the BBB EU Safe Harbor Program and file a complaint on the web or file a complaint by contacting:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 703-276-0100
Email: [email protected]
SomaGroup.net elected to use the self-assessment method for verifying its compliance with the U.S. Department of Commerce Safe Harbor Program.
If you have questions or concerns related to this Privacy Statement, you may contact us by email at [email protected] or by writing to us at:
Attn: Privacy Officer
SomaGroup.net, Inc.
PO Box 288
Dyer, TN 38330
USA